Day 1 ~ Friday, 20th January 2017
Flight was scheduled on 1:30pm. The moment we arrived at the gate, we’re told that the flight was not yet ready; we gotta wait for a while. (1st DELAY)
2:45pm. We were told the flight was delayed for 2 to 3 hours. We’re given a free Burger King voucher for lunch. (2nd DELAY)
Went to Burger King to redeem our food and the queue was? Let me just tell you that the whole passengers of the flight were given the same vouchers.
Got our food, sat somewhere and ate while eagerly waiting for the announcement.
5:00pm. Announcement – Flight was still not ready and the departure for today was cancelled. (3rd DELAY)
Being unsure of the next departure time, we’re told not to wait at the airport anymore. We’re given a hotel stay to check-in and rest.
6:40pm. Arrived at Everly Hotel in Putrajaya by bus, had free buffet dinner, and checked-in the room. Cleaned up, solat and rest.
9:45pm. They called to go down at the lobby at 10:30pm. We’re going back to the airport!
Day 2 ~ Saturday, 21st January 2017
12:00am. Arrived KLIA, checked-in. Departure time would be at 3:00am.
1:40am. Went through security, accessed waiting area, waited for boarding.
2:20am. Still at the waiting area, still not called for boarding and we heard a bit of a fuss going on – that some of the passengers were left behind at the hotel! These people; when others we’re rushing down with the hustle, they slept! Either they didn’t get the call to go down or they ignored the important call for being too tired maybe, I don’t know. But obviously, headcount was not done by the team (not our group).
40 minutes away to departure and this happened. And you know how long did it take to go back and forth from the airport to the hotel? 50 minutes times 2! Not including the time taken to walk in the airport from the gate to the check-in counter, security checkpoint until the boarding area. My God.
3:00am. The time we’re supposed to fly already, an announcement aired – the flight was delayed to 4:30am. This was sure because of the late people! With all the hassles since the day time, I started to become tired physically and mentally already. Not giving a damn about those people, I decided to sleep on the floor spreading my brother’s sarong and covered myself with a sweater. Zzz.. (4th DELAY)
4:10am. My brother woke me up to get ready to board as it’s almost 4:30am. 20 minutes to fly, the gate was still closed.
4:30am. The time we’re supposed to take off already, another announcement aired – that the flight was AGAIN cancelled. We’re not flying today due to – technical and safety issue on the plane. T_T (5th DELAY)
And again, we’re told to return to the hotel again and worse, we had to retrieve our entire luggage that we checked-in the first time and bring them together to the hotel. Imagine the trouble guys.
We arrived at the hotel at Subuh time and the whole day until night we were just there, stranded. Not knowing whether we’re actually gonna make it for umrah or not…….tsk tsk tsk
10:00pm. An announcement to gather at the lobby, we’re heading back to KLIA!
Day 3 ~ Sunday, 22nd January 2017
12:00am. Arrived KLIA, waited for check-ins. The flight was scheduled at 4:00am.
2:00am. Still not checked in – system down!
3:00am. System was up and running, but there’s a technical problem – wrong date stated on the boarding pass for all passengers! We’re still not checked-in, including all the luggage.
3:30am. Problem solved, we’re checked-in! Runnnnnn to the gate and, on board!! We’re finally seated on the plane!
4:45am. TOOK-OFF! Flew to Madinah Al-Munawwarah.